Quality Policy

Last updated: 01/12/2024

Montgomery Refrigeration Limited have established this quality policy to be consistent with the purpose and context of our organisation. It provides a framework for the setting and review of objectives in addition to our commitment to satisfy applicable customers’, regulatory and legislative requirements as well as our commitment to continually improve our management system.

Customer focus
As an organisation, We have made a commitment to understand our customers’ needs, meet their requirements and strive to exceed their expectations.

Leadership
We have committed to creating and maintaining a working environment in which people become fully involved in achieving our objectives.

Engagement of people
As an organisation, We recognise that people are the essence of any good business and that employee engagement is important in ensuring consistent delivery of quality services.

Process approach
As an organisation, We understand that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes.

Improvement
We have committed to achieving continual improvement across all aspects of our quality management system. It is one of our main annual objectives.

Evidence-based decision making
As an organisation, We have committed to only make decisions relating to our QMS following an analysis of relevant data and information.

Relationship management
We recognise that an organisation and the relationship it has with its external providers are interdependent and a mutually beneficial relationship enhances the ability of both to create value. Our aim is also to meet the requirements of other interested parties and to address our social, environmental, charitable, regulatory and legislative responsibilities.

Montgomery Refrigeration Limited have produced quality objectives which relate to this policy and they can be found in our documented quality management system. The Quality policy will be reviewed annually to ensure that it remains relevant and appropriate to our organisation. If changes are made, the revised policy shall be communicated, as appropriate. This policy is available and communicated to all interested parties as well as being made available to the wider community through publication on our Website, Company Noticeboards and through applicable employee software platforms.